Your Arrival
Temperature screening process implemented prior to entering resort.
Check-in is located in our open-air Lobby.
Complimentary self-parking and valet parking are available.
Hilton Los Cabos Cares
We are committed to providing Guests with assurance and peace of mind through our industry-leading Hilton CleanStay program. Additionally, Guests of Hilton Los Cabos Beach & Golf Resort have access to COVID-19 testing options through a third party on-site medical professional. Arrangements can be made with the hotel’s concierge team.
Hilton CleanStay
We implemented Hilton CleanStay to deliver an industry-defining standard of cleanliness and disinfection. Developed in consultation with global and local public health authorities (including the WHO and CDC), key features of Hilton CleanStay include: door seals to indicate your room has not been accessed since cleaned; extra disinfection on high touch areas; removal of excess in-room amenities; guest-accessible hand sanitizer and disinfectant wipes throughout the resort; contactless check-in/check-out; innovative disinfection technologies; and more. Click here to find out more.
Covid-19 Testing
In response to the Centers for Disease Control and Prevention (CDC) requirement of a negative COVID-19 test result for all air passengers entering the United States from an international trip, we have implemented testing protocols and are able to facilitate COVID-19 test(s) at the resort. Antigen (rapid) tests are available ($30 USD per person) through a trusted third party on-site medical professional with results expected same day. Antigen tests meet these CDC requirements and must be taken within 3 calendar days before your departing flight to the U.S. PCR tests are also available ($220 USD per person) with results in 24 hours. All testing arrangements can be made through our Concierge team.
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In Your Guest Room
When you arrive at your room, a Hilton CleanStay room seal indicates that no one has accessed your room since it has been thoroughly cleaned. For your comfort, we want your stay to be as undisturbed as possible. Guests are invited to tailor their housekeeping services to their comfort level.
If you do not wish to receive daily housekeeping service or if you would like to arrange delivery of additional amenities, simply call the front desk. Of course, all guest rooms will be thoroughly cleaned and disinfected between guests.
Our Team Members
Team members have received an extensive orientation on our new procedures and protocols.
In addition, team members are required to perform self-screenings at home and a contactless temperature check at the Team Member entrance before beginning work. During their shifts, Team Members are encouraged to wash hands/disinfect frequently, maintain physical distancing, and limit in-person interactions. Face masks are required for team members at all times while in guest-facing areas.
Resort Amenities
Poolside Cabanas and the new Enclave Beach Club Bungalows are available daily.
For more information, please call +52 624 157 5042.
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Fitness Center
For the utmost safety please reserve with our Concierge your preferred time to access the Fitness Center between 6:30am and 2:30pm.
Equipment has been arranged to accommodate social distancing and maximum occupancy under state law.
Dining
Seating in our dining outlets has been arranged to accommodate physical distancing. Menus are displayed or available digitally via QR code with single-use menus provided upon request. Continuous disinfection of all utensils, tables, chairs and restaurants are part of the day-to-day duties of our Hilton CleanStay committee.
Room Service can be delivered contactless outside your room’s door or by a Team Member utilizing protective equipment and following established hygiene practices. We also offer biodegradable, disposable dishware and flatware upon request.
Dining Hours
Azul
12:00pm – 10:30pm
El Meson
Daily Breakfast: 7:00am – 11:00am
Dinner: 6:00pm – 10:30pm
(Open Tuesday, Thursday, and Saturday)
Madero
11:30am – 5:30pm
Vela
6:00pm – 10:30pm
(Open Monday, Wednesday, Friday, and Sunday)
In-Room Dining
7:00am – 11:00pm
Que Dulce!
7:00am – 6:00pm
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eforea Spa
We kindly ask our Guests to:
Complete the pre-screening process prior to receiving a spa confirmation.
Refrain from visiting the spa if on the day of your appointment you have a fever or a communicable illness.
Respect the spa’s sanitation and hygiene standards and processes posted within the spa.
Wash hands for a minimum of 20 seconds prior to beginning each treatment/service.
Share special sanitation or hygiene requests prior to arriving at the spa.
Meetings & Events
To address safe group travel practices and evolve today’s event experience, Hilton EventReady with CleanStay is the next phase of Hilton CleanStay.
The program expands on the elevated sanitation standards of the Hilton CleanStay program, addressing every touch point of the meeting experience.
Learn MoreFace Coverings
Face coverings that cover the nose and mouth are required in all public areas, except when seated at one of our restaurants or maintaining a 6-foot distance from others at the pool or beach.
Masks are required when walking the resort grounds.
Complimentary disposable masks available at the front desk.
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